Three things: (1) Full transparency—every ingredient is listed, no "proprietary blends." (2) Non-greasy absorption—our oils sink into your skin with zero residue. (3) Honest pricing—premium plant-based ingredients without the luxury markup.

Yes. All our oils are plant-based with no synthetic fragrances or harsh chemicals. EZ Care is specifically designed for sensitive skin—it's unscented and ultra-gentle. If you're concerned, start with EZ Care or do a patch test first.

Yes. Apply to damp skin (right after shower), massage in, and it absorbs quickly. No slippery residue, no waiting around before getting dressed. The oils penetrate your skin instead of sitting on the surface.

Every ingredient is listed on our product pages and labels. We use plant-based oils like argan, jojoba, coconut, avocado, rosemary, lavender, tea tree, and vitamin E—depending on the formula. No synthetic fragrances, no fillers. What you see is what you get.

Here's a quick guide:

Hair Oils:

• Thinning hair, breakage, or shedding → Complete Strength
• Scalp care and refresh → Tea Tree Cleanse
• Dry, thirsty hair → Moisture + Restore

Body Oils:

• Everyday hydration with fragrance → Anchored In Skin, Sweet Peace, or After Glow
• Sensitive or eczema-prone skin → EZ Care (available scented or unscented)

Yes. All AIRLUMM products are 100% plant-based, vegan, and never tested on animals.

Our body oils are formulated for body use. While the ingredients are gentle, we recommend using products specifically designed for facial skin if you're concerned about breakouts or sensitivity.

Sweet Peace is one of our few products that is safe for facial skin.

For best results, apply to damp skin right after showering. Use 2-3 pumps (more for larger areas), massage in, and let it absorb before getting dressed. For hair oils, apply to damp or dry hair depending on your preference—a little goes a long way.

Domestic orders (US) typically arrive within 5-7 business days. International orders take 2-4 weeks depending on your location and customs processing. Orders are usually dispatched within 1-3 business days of being placed.

Yes, we currently ship to the US and Canada. International orders may be subject to customs fees or duties, which are the responsibility of the customer. Delivery times vary by country.

We offer FREE shipping on all orders over $75. For orders under $75, shipping is calculated at checkout based on your location. Typically most customers pay around $5.99 for shipping.

Once your order ships, you'll receive an email with tracking information. You can also check your order status anytime in the "My Account" area of our website.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, Samsung Pay, Shop Pay, and Venmo.

Select the subscription option on any product page, choose your delivery frequency, and checkout as usual. You'll receive your products automatically and can modify or cancel anytime from your account.

Yes. Log into your account and go to "Subscription Management" to update your delivery frequency, skip a shipment, or cancel anytime. No penalties, no hassle.

We have a 30-day return policy. If you're not completely satisfied, email us for a full refund. For more information please see our Refund Policy

Email our customer service team and we'll guide you through the process. For domestic returns, we'll provide return instructions. Please note that customers are responsible for return shipping costs unless the product arrived damaged or defective.

Contact us immediately with photos of the damage. We'll send a replacement or issue a full refund at no extra cost to you.

You can reach us through our Contact page, email us directly at contact@airlumm.com. We're here to help.

We typically respond within 24 hours, often faster. We read every message and make sure you get a real answer, not a generic response.